Frequently Asked Questions
Common questions about the Currency Strength Meter, free trial and subscriptions.
After starting your free trial, you'll receive download links and setup instructions.
Download and run the installer. When you run the App for the first time you'll be asked to register using your Paypal or Stripe email.
When you start your free trial, there will be no charge ($0).
The first payment occurs at the end of the 7-day trial period if the subscription is still active.
If you cancel your subscription before the trial ends there will be no charge when the trial expires.
Yes. You can cancel your subscription at any time without contacting us.
PayPal subscriptions can be cancelled through your PayPal account.
Card subscriptions processed through Stripe can be managed through the Stripe customer portal using the Manage Your Subscription link provided after subscribing.
If you need help canceling, contact us and we'll cancel the subscription for you.
Canceling your subscription prevents any future charges.
If you cancel during the 7-day free trial before the first payment is processed, the subscription will not continue into the first paid period, so there will be no charge.
If you cancel during a paid subscription period, future renewal payments will stop and your access will normally continue until the end of the period you have already paid for.
We provide a 7-day free trial so you can evaluate the Currency Strength Meter before your first subscription payment.
Subscription payments are normally non-refundable once they have been processed.
If you believe a payment was made in error or there are exceptional circumstances, please contact us and we will review the situation.
Card subscriptions processed through Stripe can be managed through the Stripe customer portal where available.
For PayPal subscriptions, you can cancel the existing subscription and subscribe again using the plan you prefer.
Yes, of course. You can start a new subscription at any time.
You can contact us if you have questions about installation, activation, subscriptions or using the Currency Strength Meter.