Currency Strength Meter
For Windows & macOS
Frequently Asked Questions
How do I setup the application?
It’s very easy. You’ll receive instructions with download links immediately after you subscribe.
When you run the application for the first time, you’ll be asked to choose a login username and password. That’s it.
How do I contact support?
We have a priority support desk that can be accessed from the application’s help menu. The application also has a built-in user guide.
How do I cancel my subscription?
Very easy. You simply login to your PayPal account and go to Account Settings / Pre-approved payments and cancel the subscription.
You’ll receive a message from PayPal confirming that the subscription has been cancelled. After that you’ll no longer be charged
For Stripe subscriptions, click on the "Manage Your Subscription" link in your welcome email. From your Stripe client portal click cancel subscription.
If you need any assistance, feel free to contact us.
Can I still use the application after cancelling my subscription?
Yes. Your account will remain active until the subscription period expiries.
How do I change from a Monthly to an Annual Subscription?
Just cancel your subscription before the 7-day trial ends. Once the trial period expires, you’ll be prompted to re-subscribe. At that point choose the subscription period you desire e.g. Annual or Quarterly.
For Stripe subscriptions, click on the "Manage Your Subscription" link in your welcome email. From your Stripe client portal click change your subscription form Monthly to Annual.
Can I resubscribe latter on after cancelling?
Yes. Just subscribe again and your account will automatically be reactivated. You can use the same login credentials as before.
Can the subscription price increase latter on?
No. Once you start a subscription, the initial monthly price will be locked-in until the subscription is cancelled.
Refund Policy
Our official policy is that we don’t offer refunds. Instead we offer a 7-day free trial to give you time to assess whether the Currency Strength Meter will help you with your trading.
If you aren’t satisfied with our product for whatever reason, you can simply cancel the subscription before the first payment.
However, if something unforeseen happens after the trial period has ended (e.g. some unusual technical problem etc) please feel free to contact us, and I’m sure we can make an exception.